• Усі шлюзи прямих платежів дотримуються стандартів, встановлених PCI-DSS, якими керує Рада зі стандартів безпеки PCI, що є спільною роботою таких брендів, як Visa, MasterCard, American Express та Discover.

  • Так, ми приймаємо онлайн-платежі. Вся обробка платежів та важлива інформація про клієнтів є швидкою, простою та безпечною.

    Дізнайтеся більше про безпечний процес оформлення замовлення в нашому магазині (на базі Shopify) тут .

  • Для отримання додаткової інформації ви також можете ознайомитися з Умовами надання послуг Shopify тут або Положенням про конфіденційність тут .

  • Ми приймаємо платежі від основних компаній-емітентів кредитних карток, таких як Visa, Mastercard та American Express.

  • Domestic shipping can take up to 5 business days.
    Foreign shipping could take up to 14 business days.
    Due to global supply chain challenges, shipping times could be longer than usual.

  • Yes, we ship our products all over the globe.
    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

  • Shipping rates can vary depending on your region and are calculated at checkout.

    Here are the full details of our Shipping Policy.

  • A full list of all of our shipping areas can be found here.

    If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

  • Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping.

  • All our products are subject to quality control.

    Our warranty provides a guarantee against manufacturer defects.

    The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

    It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

  • An extended warranty can be added to your products for an additional cost.

    Please get in touch for more information about extended warranties.

  • The extended warranty could come at a different cost depending on the type of product and extended period.

    Please get in touch for more information.

  • Yes, we offer full and partial refunds.

    Please enquire for more information about our Refund policy.

  • All return shipping costs are handled by the customer.

  • A refund request can be submitted within a month after the purchase is made.

  • In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

    In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

    In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

    Please check our Refund Policy to see if you're eligible for a refund.